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Carte WelcomePack EKOI 2024
of which 10 in your language
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Will H. 26/06/2024 Age: 45-54 Level: Advanced Pratique: RoadNice gift
I was pleasantly surprised to find this gift when I opened the box that contained my C12 road shoes. Really nice gift. Keep up the good work.
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R O. 18/06/2024 Age: 55-64 Level: Advanced Pratique: RoadWelcomepack ekoi 2024 item
I wasn't expecting to receive a welcome gift...thank you very much!
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浮生 陈. 17/06/2024 Age: 25-34 Level: Advanced Pratique: RoadGood
Ok
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André H. 12/06/2024 Age: 65+ Level: Advanced Pratique: Gravel, RoadBib
Vert good fit
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Shepherd C. 01/05/2024 Age: 45-54 Level: Advanced Pratique: RoadEkoi gara custom 2024
First and foremost it’s a great fit offering me the comfort of safety up top. It’s easy to initially fit, fitting well, with or without a cap etc. The chin strap is comfortable but, it could be suggested, a little too long, leaving quite a bit of excess. The decal looks great. The packaging, bag and instructions were and will be useful moving forward.
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Shepherd C. 01/05/2024 Age: 45-54 Level: Advanced Pratique: RoadEkoi gara custom 2024
First and foremost it’s a great fit offering me the comfort of safety up top. It’s easy to initially fit, fitting well, with or without a cap etc. The chin strap is comfortable but, it could be suggested, a little too long, leaving quite a bit of excess. The decal looks great. The packaging, bag and instructions were and will be useful moving forward.
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David S. 26/04/2024 Age: 45-54 Level: Advanced Pratique: Road, Running, TriathlonService
Great operations and team service. I would recommend it to anyone.
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John T. 21/04/2024 Age: 45-54 Level: Advanced Pratique: Gravel, RoadMy favourite thermal bibtights yet!
Size was true to suggested measurements.
Arrived exactly as shown in photos.
This is a top quality product that is easily my favourite cycling purchase yet. While they are a little on the pricey side (for me) I feel I have gotten loads of value and quality for that price. Plus, I love that Ekoï have interest-free payment options spread over 1, 2 and 3 times to make the cost more manageable.«
From a temperature standpoint I already have ridden multiple times in the 0º to 5º Celsius range and these have been amply warm enough. As an added benefit the water resistance kept me dry as well riding in all out steady rain.
But my favourite feature is the compression they provide! Love the zippers on the leg openings to make it easier to get socks on and off and also to get the bibs on and over your feet.
My only dislike is the shoulder straps, as I wish they went up more in the back—the shoulder straps are basically configured like suspenders where I am wanting motor back coverage. Being longer in the torso than in the legs, It makes the straps feel less like they're stretched to the hilt.
Overall I would give these a 10 out of 10—can recommend! -
Paul N. 17/04/2024 Age: 65+ Level: Expert Pratique: TriathlonThank you
Waht a lovely surprise, and has been used during running
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Jorge N. 08/04/2024 Age: 45-54 Level: Beginner Pratique: RoadVery informative.
It is great that eKoi includes the Welcome Pack.
What is a pre-order?
This is a purchase for a product that will be available soon, and which allows you to reserve this product.
Simply follow the usual purchasing process: add the product to your cart, enter your shipping and payment information, then confirm your order.
Upon receipt of the products, your order will be prepared as soon as possible and we will keep you informed by e-mail (please also check your spam mails)
What if my order contains products in stock and in pre-order ?
Products in stock and products on pre-order will be shipped all together, when all products are available.
Shipping information for : Argentina
At home
49,99 €
Our return policy allows you to return your products in new condition (unworn, unwashed), with tags attached and in their original packaging within 30 days.
For a Credit or Exchange request, the return costs are totally free*.For a Refund request, the cost of a return request is 5.00 EUR** which will be deducted from your refund.*Valid in Austria, Belgium, Canada, Czech Republic, Denmark, France, Germany, Italy, Japan, Luxembourg, Netherlands, Poland, Spain, United Kingdom, United States.**Valid in Belgium, France, Italy, Luxembourg, Netherlands, Spain. 10.00 EUR in Austria, Czech Republic, Denmark, Germany, Poland, United Kingdom.
Make your request :
If you comply with the return conditions, just go to your customer account and then click on
My return
- Select the order concerned by the return*
- Tick the quantity of the article(s) you want to return
- Select 1 following option : change, credit note, or refund
- Once the return request has been completed you can prepare your pack and send it.
*If the order is no longer available, you do not respect the return conditions (return within 30 days)*
Prepare your parcel :
- Add a copy of you invoice in the pack or write your details
- Return the product(s) with the labels attached and in their original packaging
- Helmets and glasses MUST be returned in a rigid, reinforced cardboard box. Any return in soft packaging will result in the immediate return of the product without exchange or refund. In the event of failure to comply with this instruction, Ekoï declines all responsibility for the condition of the product.
- If you want to return a product on your own within the UK, you can send it to the following address: Brian Smith / Ekoï UK, c/o 86 Elm Grove, Orpington BR6 0AD, UK. If your are based in Europe, you can send it to the following address :
EKOI
146 chemin du drap
83480 PUGET-SUR ARGENS
France
On receipt at our warehouse the pack will be dealt with within 5 working days maxi and the refund or credit made at the same time.
In case of refund, the amount will be sent back by reverse transaction.
In case of instalments, the amount will be deducted from the last payment
Our return conditions allow return of your new products (not worn during training or washed), with the original labels and bags. Customers have to inform us of the return online within 30 days after receipt of the order and have 30 days maxi to return the articles.
Items tried to check the size are not considered like worn. We reserve the right to refuse a return if it is damaged or for hygienic reasons.
In case of refund, the gifts offered with the products must also be returned (mentioned on the invoices,
All customised items cannot be returned. (glasses, prescription glasses, helmets...)
The bags containing the product (s) to be returned must not be stapled (risk of damage of the product
For the return of shoes, the soles must not be marked, either by placing cleats, or by walking on an abrasive surface.
First of all check with your tracking n° if the pack has been delivered to our warehouse or not.
If so, it will be dealt with within 5 working days maximum.
